Planning for Leadership Emergencies

Every community clinic leader knows of at least one story of a clinic struggling to overcome confusion and disarray when its chief executive was suddenly absent due to unforeseen circumstances like an accident or a health crisis.  The essential risk management practice for avoiding such problems is the creation of an emergency backup for each of a clinic’s top management positions.  The elements of such a plan are described in this paper with examples from Alliance Medical Center in Healdsburg and from Mountain Valley Health Centers in Bieber, California.

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