Q: How long does my peer network membership last?
A: Membership periods begin and end according to the calendar year. To make the most of your membership, renew at the beginning of each year! The next membership period will be from January 2019 - December 2019.
Q: What’s the difference between purchasing both an FPN and HRN membership compared to purchasing the Combined membership?
A: You save $100 if you purchase the Combined membership. You can still have up to two people from your organization participate in each network (for a total of four participants).
Q: Can I attend a presentation/webinar before I decide to join?
A: Yes! Please take a look at the dates we’ve scheduled here, and email firstname.lastname@example.org for more information on how to attend an upcoming in-person presentation or a webinar.
Q: If I join in the middle of the year, do I still pay the full price?
A: No, the price drops to half.
Q: If I enroll in one of the networks, who can take advantage of the 20% discount for workshops?
A: Any staff member at your organization can get 20% off their workshop registration. When you register for the networks, you'll receive a discount code you can share with the rest of your team.
Q: After I've enrolled in one or both of the networks, which members of my organization can attend in-persion sessions?
A: Any of your staff members can join us, even if they are not one of the two people you originally registered.
Q: I am trying to register for your Peer Network membership, but every time I click the “register here” button, it brings me back to the same page. How do I get to the next step?
A: Once you click on the “register here” button, the membership you selected will be added to your cart. The page will refresh and you'll see a green box at the top of the page with a link to "view your cart" Click on "view your cart" to check out. On the next page, you'll be asked for registraton information for “person 1” and “person 2”. Please fill in the information, select the appropriate price level, and click “continue” to get to the billing information. (Note: if you do not have a second person to add at the time of registration, that’s okay. Reach out to us, and we can always add them later).
Q: How many people can I add to the FPN and HRN Listservs?
A: You can add up to two people on each list (for a total of four) if you purchase the Combined Membership. If you only purchase membership for one of the Peer Networks, you can only add two people onto that Listserve. For example, if you purchase the FPN Membership, you can only add two people onto the FPN Listserve.
Q: I purchased a Peer Network membership and I haven’t been able to access the Listserve. How do I get access to the Listserve?
A: Please email email@example.com with the first name, last name, and email of the two people you want to have access to the Listserve. (Note: If you don’t have a second person to add, that’s okay, reach out to us, and we can always add them later).