Welcome to the info page about our registration transition! If you can't find the answer to your question below or still need help registering, check out our Workshops FAQ or email us at workshops@compasspoint.org.
WHAT'S CHANGING, AND WHY?
We are transitioning to a new registration system for our programs! This has been a long time coming; if you’ve regularly attended our programs, you may have noticed that the process of registering for workshops on our website hasn’t changed since 2012. Needless to say, a lot has changed in the web development world in these 14 years, and we are excited to roll out some big improvements to our website in the coming months!
Our workshops page will look and function differently during this transition. This is a temporary change (approximately through the end of June 2026), during which you will notice the following:
- Each instance of a workshop will be listed individually, so you may need to scroll down further to view future dates for a workshop.
- For all workshops and programs through June 2026, the “register” button will bring you through the same process that you’re accustomed to. From the workshop or program page, click “Add to cart” and the workshop or series will be added to your cart. If you do not have an account, you will need to create one before completing your registration. You can then click “Checkout” to continue adding participant and payment details. If you do not have an account, you will need to create one before completing your registration.
- For all workshops and programs beginning in July 2026, the “register” button will take you to a page on our new registration system. From this new page, click the black “Register” button, then click the [+] button next to the fee level that best applies to you. From here, click “Next” to continue through the process, adding participant details, discount codes (if applicable), and payment information on the next page. You will no longer need to create an account to register for our programs.
Please note, with our new system, all participants will register individually for each workshop or program. You will only be able to purchase one registration per transaction, and we will no longer have an “add participant” button during checkout. We are making this change for two main reasons:
- We are setting up some “self-serve” options for you to manage your own registration. Accounts will no longer be required to register for our programs. Beginning with July workshops, you can use your email address and a one-time code to look up your registration details, resend a confirmation email, and check your waitlist status. Soon, you will also be able to make changes to your own registration in accordance with our transfer and cancellation policy. We are excited to finally offer some key functions that many folks have requested, transitioning more agency and autonomy into the hands of our participants.
- This will allow us to gather more accurate information and feedback from our community. Having each participant enter their own information will allow us to learn more about who comes to our programs and what they hope to get out of our learning spaces. We are always making changes to our programs based on the feedback we hear from you, and this shift will support our continued learning and iteration so that our programs better meet our communities' needs.
Registrations for workshops from July onward will also not show up in the “Cart” at the top of the page. The cart will be retired at the end of June. This also means that you will not be able to register for multiple workshops in the same transaction. If you are looking to sign up for more than workshop, please do so in two separate transactions
We feel confident that these changes will lead to an even better experience for all our participants! Even so, as with any change, we know this will take some getting used to. (In fact, we teach a whole workshop about this :) ) We appreciate your patience and your grace during this transition period, and if you have any questions or feedback about the new registration experience, we’d love to hear from you at workshops@compasspoint.org.