Workshops FAQ

Frequently Asked Questions: Workshops

Welcome to the Workshops FAQ page. We've gathered a lot of useful information about registering for CompassPoint workshops here. If you can't find an answer to your question here, contact us at workshops@compasspoint.org
 


Q: How do I determine which price level to select when registering for a workshop with multiple fee options?
A: Our fee levels are based off of a sliding scale determined by your organization’s annual budget.

  • If your organization’s annual budget is below $999k (or if you’re a student) you should choose Fee A.
  • If your organization’s annual budget is between $1 million and $4 million (or if you’re not affiliated with a nonprofit and are registering as an individual), you should choose Fee B.
  • If your organization’s annual budget is over $4 million (or if you're a consultant), you should choose Fee C.

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Q: How do I find workshop descriptions?
A:  Click on the gray box with the workshop and title to navigate to the description page. If you want to sign up for the workshop, click the “add to cart” button on the right.

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Q: What does it mean to be waitlisted?
A: We create a waitlist for workshops that are already full so we can offer spots if and when they become available. The cap for our waitlist is 10 people. If there is a cancellation and a spot becomes available, we will open up registration for the first person on the waitlist and then work our way down the list if other spots become available. We will contact you directly to let you know if a spot has opened for you.

Because of high demand, it’s very unlikely that we can accommodate every waitlisted person for any given workshop. We offer spots to waitlisted persons in the order they were placed on the waitlist. In order to be fair to other waitlisted participants, we cannot move you up the list or accommodate you if you show up to our training space on the day of the workshop—even if there are last minute cancellations. If you have been waitlisted and want to know what number you are on the list, please email workshops@compasspoint.org.

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Q: What does it mean when the workshop registration is closed?
A: This means that the workshop is full and the waitlist is full as well. Please consider signing up for the next available date.

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Q: What is the Bulk Discount?
A: The Bulk Discount takes 20% off of your entire order any time you purchase five or more registrations at once. They can be for a single participant, or for multiple people at your organization; they can all be for the same workshop, or they can be for different workshops. The fastest way to register is online. Email workshops@compasspoint.org for the discount code.

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Q: How do I register if our organization is a Zellerbach Grantee?
A: Zellerbach Grantees receive 70% off of our workshops. You have to have a current contract with Zellerbach at the time you plan to register in order to qualify for the discount. Email workshops@compasspoint.org for the discount code.

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Q: Can I or my organization purchase workshop vouchers for our staff to attend upcoming workshops?
A: We do not offer workshop vouchers. You must know in advance which workshops and which dates your staff want to attend. If you are registering five or more participants in one transaction, please see the question about the Bulk Discount

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Q: Does CompassPoint offer one-day workshops online or via Webinar?
A: No, all of our workshops are in-person.

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Q: How do I register multiple people for a workshop(s)?
A: If you are registering multiple people for the same workshop or different workshops follow these steps:

  • Once you’ve selected a workshop, click “add to cart.” You only need to click “add to cart” once. Repeat this step for additional types of workshops you want to register one or more people for. For example, you can add both Supervision 1 and Coaching 1 to your cart and then register one or more people for both of those classes on the following pages.
     
  • After clicking “add to cart” the page will refresh. You’ll see a green box at the top of your page. If you’ve selected all the types of classes you’d like to register participants for you are ready to check out! Click “view your cart” in the green box.
     
  • Next, you’ll be taken to the MY CART page. If these are the classes you want to register participants for, click “check out.” If not, remove the unwanted classes.
     
  • After clicking “check out” you’ll be taken to the REGISTRATION page. For each class you’ve added to your cart, you will see the option to register “PARTICIPANT 1”. To register more participants, click the “(+) Add Another Participant” button. If you want to register a bigger group of people for a workshop, just keep clicking on the “add another participant” button until you have all your participants listed.
     
  • If you make a mistake and want to remove a participant from the workshop, click on the “(-) Delete” button and this will remove them. (Please note: The participant information you enter should be the information of the participants who will be attending the workshop(s).)
     
  • Once you have added all the participants for each of the workshops you are purchasing, click on the “continue” button on the bottom right, and this will take you to the BILLING INFORMATION page to complete the transaction.

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Q: How do I purchase workshops by check?
A: If you are planning to pay with a check, please plan ahead and reach out to us at least a month in advance of the workshop date by emailing workshops@compasspoint.org. Ask if there’s still space in the workshop you or your staff are interested in attending, and if there is, we will provide an invoice. Keep in mind that we will need to receive payment before the workshop takes place. If we do not receive payment, and we start to develop a waitlist--we will need to release your spot.

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Q: How far in advance should I sign up for a workshop?
A: We encourage folks to register to our workshops at least a month in advance. A lot of our workshops fill up quickly and develop a waitlist.

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Q: I missed the date of a workshop I wanted to attend and I don’t see it on your website anymore. Are you going to schedule another date soon?
A: We tend to update the workshop schedule every few months. Some of our workshops take place every month, some take place every few months, and some only take place three or four times a year. Please subscribe to our email list to receive updates on upcoming workshops. Also, you can email workshops@compasspoint.org to ask about a specific workshop and if we are planning to schedule another date.

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Q: Do you provide certificates of completion? I need one in order to get reimbursed by my organization.
A: Yes, we do! Please email workshops@compasspoint.org to receive a certificate of completion.

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Q: Does CompassPoint deliver trainings off-site?
A: Yes, we design and deliver training experiences off-site to you and your team. To learn more about bringing CompassPoint in-house, please send a detailed email to Paola Cubias at paolac@compasspoint.org

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Q: Is there parking available near your location?
A: Yes, there is parking near our location. Please click here for information on our location and parking.

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Q: Do you validate parking?
A: Unfortunately, we do not validate parking.

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Q: Are you located near a BART station?
A: Yes! The 12th St. City Center BART station is right below the plaza we are located in.

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Q: Does CompassPoint rent space out?
A: This is something we are currently re-thinking. As of now, we do not rent out our space, because we use it for our public workshop trainings and our staff use it for internal meetings.

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Q: I attended a workshop at CompassPoint, and was wondering if I could get permission to use some of the copyright material that is in the workbook I received?
A: Yes, it’s okay to use our copyright material, as long as we are cited.

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Q: I am thinking about starting a nonprofit. Do you have resources that will help me?
A: Yes, please take a look at our referrals list, under the “about nonprofits” section.

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