In this blog, CompassPoint staffer Amy Benson shares a personal story on the power of conflict resolution and pays tribute to the mediator whose expertise led her to pursue teaching interpersonal communications and conflict resolution.
Posts Tagged "Interpersonal Communication"


At CompassPoint, we work with individual leaders and organizations to make the most of change. While change can bring about uncertainty and tension, it's also an opportunity to build resiliency and strength across systems. In this blog post, Lupe Poblano surfaces what's at the crux of many difficult transitions: making room for multiple perspectives and individual interests while keeping the needs of the entire organization front and center.

At CompassPoint, we believe in creating a culture where feedback is shared every day, and that means sharing appreciations (not just developmental feedback) early and often. This week, we're helping you do that by sharing these Valentines with messages for the friends and colleagues in your life commited to moving social change forward.

In the third blog in this three-part series, Project Director Lupe Poblano discusses the role of leaders in teams, and how shared leadership can help teams thrive. In Part 2 he explored team decision making, specifically, when and how teams should be used for decision making. In Part 1, he explored common definitions for teams and outlined the circumstances that help them function at their highest level.

In Part 2 of this three-part series on effective teams, Project Director Lupe Poblano explores team decision making, specifically, when and how teams should be used for decision making. In Part 1, he explored common definitions for teams and outlined the circumstances that help them function at their highest level.

At CompassPoint, we know that understanding how to work in a team is an indispensable part of leading with others. Working collaboratively helps organizations learn together, unearths new ideas, and can bring unheard voices to the table. Project Director Lupe Poblano explores teams in this new blog series. In Part 1, he explores common definitions for teams and outlines the circumstances that help them function at their highest level.

We believe that operating with clarity, consistency, and intention is key to sound organizational communication. In this guest blog, organizational consultant Alicia Santamaria shares her thoughts on the value of team agreements as a means toward building an organizational approach that is intentional and that sets clear expectations of how people can work together constructively when conflicts arise.

One of my great joys right now is coaching my eight-year-old daughter's soccer team. It is also my greatest trial, and, surprisingly, the struggle is not teaching them how to play soccer. Rather, the challenge is helping them move through conflict when they have difficulties in working together.

In the winter of 2011, I was a woman on a mission. It started with a personal realization that I’m a bit of an avoider when it comes to uncomfortable conversations. According to the communication books and classes I was taking, I could learn skills to help me share my perspective, even when I was worried about the consequences. Speaking up sounded much more empowering than staying quiet, and I wanted to live a totally new authentic life starting immediately.

I am very honored to work for Little Tokyo Service Center, a multi-purpose social service agency in downtown Los Angeles. My colleagues and I are like one big family and we are very supportive of one another. Hearing about office politics from my friends at other agencies, I feel I could not ask for a better place to work.